Hawk CDJ of Forest Parkis currently seeking customer focused experienced Service Advisors. Join our busy team and work with some of the best in the business. Bi-lingual applicants are encouraged to apply.
Duties will include, but are not limited to:
Schedule repair appointments
Greet customers in service lanes
Generate appraisals and estimates
Write repair orders and follow up with the customer
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions by providing excellent customer service.
Strong listening & communication skills
Commitment to customer service satisfaction
Be very detail oriented
Experience in a leadership role or Service ASM preferred.
Previous success in resolving customer service issues
A high level of professionalism and courteousness
A desire to be in the automotive industry
Knowledge of vehicle repairs and warranty work is a plus
Bi-lingual is a PLUS!!!!
Hawk Auto's commitment to you:
Full Benefits Package
Hourly rate plus commission
High Customer Satisfaction for Both Sales & Service!
A Professional And Respectful Work Environment
Opportunities for Advancement - We Promote From Within!
Top Training and Selling Processes To Properly Assist Today s Customers
Hawk Auto Group is proud to be an automotive leader in our communities.
We offer competitive pay plans designed to take care of top performers. We are a group of fast paced technologically advanced dealerships. If you are looking for a long term home and a great opportunity then apply today!
Employment offers are conditional until successful completion of pre-employment screenings, including drug screening and MVR check. We are an equal opportunity employer.